FAQ's

Question

Answer

Q1. When did Pehchan Mall first start its operations?

A. Pehchan Mall’s journey began with the opening of our first outlet in 2001. We have been proudly serving our valued customers for over two decades.

Q2. How many outlets does Pehchan Mall currently have?

A. We currently operate a total of 5 outlets across Rawalpindi and Islamabad.

Q3. Where are your outlets located?

A. Our outlets are strategically located in key areas within Rawalpindi and Islamabad. Please visit our 'Contact Us' page for the exact addresses and opening hours.

Question

Answer

Q4. What type of products are available at Pehchan Mall?

A. We offer a vast range of

Garments (including Casual, Fancy, and Seasonal Wear) for Newborn Babies, Girls, Boys, and Care & Comfort: Feeders, Carry Coats, Blankets, Bags, and Perfumes specially designed for babies.

Accessories & Gifts: Toys, Gift Boxes, Cosmetic’s, Caps, Suiting.

Men, and Women. Additionally, we stock Footwear and a large variety of Unstitched Fabrics. For Men’s

Ladies Accessories: Trendy Hang Bags & Clutches for every occasion. School Essentials: High-quality School Bags, Water Bottles, and Lunch Boxes.

Under Garments. A selection of comfortable and quality innerwear for all.

Question

Answer

Q5. Do you offer collections for children?

A. Yes, we have comprehensive collections for all ages, ranging from Newborn Baby clothing to stylish attire for older Girls and Boys. Accessories & Gifts: Toys, Gift Boxes, Cosmetic’s, Caps, Suiting.

Newborn Babies, Girls, Boys, and Care & Comfort: Feeders, Carry Coats, Blankets, Bags, and Perfumes specially designed for babies.

Q6. Besides garments, what do you have?

A. Apart from our extensive garment collection, we specialize in high-quality Newborn Footwear and a premium range of Unstitched Fabrics for custom tailoring.

Question

Answer

Q7. HOW DO I PLACE AN ORDER?

A. Ordering is simple: 1. Add your desired items to the 'Cart'. 2. Click the Cart icon when ready. 3. Click 'Proceed to Checkout', fill in your delivery details, select your preferred payment method, and confirm the order.

Q8. DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?

A. While you can order using Guest Checkout, we highly recommend creating an account. This allows you to easily track your Order Status, view past purchases, and enjoy a faster checkout process for future orders.

Question

Answer

Q9. WHAT PAYMENT METHODS DOES

A. For your convenience, Pehchan Mall accepts several payment methods, including: 1. Cash on Delivery (COD) 2.

Question

Answer

PEHCHAN MALL ACCEPT?

Major Credit/Debit Cards (Visa/MasterCard) 3. Bank Transfers (where applicable).

Q10. IS IT SAFE TO USE MY CREDIT CARD ONLINE?

A. Absolutely. Your data security is our top priority. We use SSL encryption and industry-standard secure payment gateways. Rest assured, your card details are never saved on our servers.

Q11. IS MY PERSONAL INFORMATION KEPT PRIVATE?

A. Yes. Your personal information is kept strictly confidential. We handle your data meticulously in accordance with our comprehensive Privacy Policy and do not share it with third parties without your explicit consent.